Privacy Policy

Privacy Policy

Effective Date: 03/26/2025 Last Updated: 03/26/2025

At Professional Notary Group LLC, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data in compliance with Colorado state law, including the Colorado Consumer Privacy Act (CPA) and the Revised Uniform Law on Notarial Acts (RULONA).

Information We Collect

We collect the following types of personal information:

• Full name
• Email address
• Phone number
• Physical address
• Payment details (processed securely via third-party payment platforms)
• Notarized documents and information related to appointments

Additionally, our website uses a contact form where visitors can submit their name, email, and a message, as well as cookies and embedded scheduling tools which may collect certain browser data.

How We Use Your Information

Your information is used solely to:

• Schedule and confirm notary appointments
• Verify your identity as required by law
• Record notarial acts in accordance with Colorado law
• Process payments and send receipts
• Respond to inquiries submitted through out contact form

We do not sell or share your information with third parties. If a third-party platform is involved in a transaction, you will provide them your information directly.

Data Security

We take your privacy seriously and use the following safeguards:

• Secure digital systems for scheduling, recordkeeping, and payment processing
• Password-protected devices and accounts
• Physical lock-and-key protection for physical documents

Data Retention

In accordance with Colorado law, we retain notarial records for 10 years. Contact form submissions may be retained in our email for follow-up.

Your Rights & Requests

You may contact us at anna@professionalnotarygroup.com to:

• Review your contact form submission (name, email, message)
• Request that your contact form submission be deleted from our inbox

Please note:

• Once a document has been signed and notarized, the record cannot be altered or deleted, whether stored on Proof.com or in our physical notary journal, as required by law.
• For remote or electronic notarization records handled through Proof.com, please contact us at anna@professionalnotarygroup.com to request a copy of the record.

Cookies & Tracking

Our website uses site cookies and may collect basic analytics via embedded tools such as:

• Scheduling software
• Payment platforms

These third-party tools may collect certain browser data or user behavior to improve your experience. You may adjust your browser settings to disable cookies if desired.

Children's Privacy

We do not knowingly collect information from or provide notarial services to individuals under the age of 18.

Legal Compliance

We comply fully with:

• The Colorado Consumer Privacy Act (CPA)
• The Colorado Notary Act and the Colorado Secretary of State's Notary Handbook
• The Revised Uniform Law on Notarial Acts (RULONA)

We will update this policy as required by law or if our data practices change.

Contact Us

For any questions about this policy or your personal data, please contact: 📧 anna@professionalnotarygroup.com 📍 Based in Aurora, Colorado